DELIVERY AND SHIPPING POLICY
OFFER LOJA.COM ships all products via any reputed courier company. Product will be delivered within 3-8 working days. We will send you the Airway number/docket number through Mail.
We are not responsible for any delay caused by any unforeseen and unavoidable time lags by the courier companies in delivering the parcels to the customer, or if the customer is not available at the time of delivery. Ø If you wish to purchase multiple items and ship them to two or more different addresses, please place them as separate orders and provide the different shipping address. Ø The courier will attempt delivery twice at your specified shipping address, before they inform us that your package is not deliverable.
Please note that all International shipping will be chargeable and the charges vary from country to country. In such case the shipping charges would be informed you prior to shipping and you have to pay the amount through website. If the shipping charges is not paid within 3 days after our notification, then we would cancel your order.
INTERNATIONAL CUSTOMS AND OTHER DUTIES
Please note that if there are any customs or duties applicable for the ordered items, it would be billed separately to the customer by the courier company at the time of delivery. The duties and taxes are not a part of the customer’s payment made to us.
CUSTOMS CLEARANCE FOR INTERNATIONAL ORDERS
For some countries, Our Carrier will clear your parcel from the customs and duties, in such cases any additional taxes, import duties or customs charges levied in this process will be charged to you. You are liable to pay the carrier for those charges in such cases and only after the payment of the same the courier wou ld be handed to you. So we recommend you to be aware of the laws and regulations governing the import of goods in the country where you want the items shipped.
REMOTE AREA SURCHARGE(RAS) FOR INTERNATIONAL ORDERS
According to the policies of the International carrier, an addition al surcharge may be levied if the shipping address is defined by the carrier as a remote area. This Remote Area Surcharge (RAS) would not be charged at the time of placing the order. Instead, it would be informed to you before shipping the goods. In such case, you have to pay the surcharge through the website. If the surcharge is not paid within 3 days after our notification, then we would cancel your order.